Frequently Asked Questions
Everything you need to know about your VitaliQ shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these against your own body measurements or a similar garment you already own for the best fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually range between 7-14 business days.
Where are VitaliQ garments manufactured?
At VitaliQ, we prioritize ethical production. Our garments are manufactured in certified facilities that adhere to fair labor practices and utilize high-quality, sustainable materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.